Agile Application Development

The OLR System brings a composite view of information to transactions running in CICS or IMS. Most transaction processing systems were designed for entry of customer information, policies, claims, accounts and other business entities. When these systems are used to support customer service, patient care, call center operations and other front office activities, they lack vital information needed to handle customer requests.

The OLR System brings this information to the desktop in context with the transaction system. The OLR System adds help screens, documents and shared diaries with no programming changes, making the system easier to learn and use and bringing a more complete view of information to the people who help the customers.

OnLine Help adds help windows to explain the data on the screen, provides pull down lists, and steps users through complex decisions.

OnLine Reference adds searchable document libraries with hypertext links to bring related topics together for quick access.

OnLine Notepad adds shared notes and diaries to collect unstructured information that documents events and actions taken. OnLine Notepad includes a forms builder to guide customer interaction, collect required information, and tag critical events for management attention.

The OLR API gives application developers the ability to create information services that can be included in help windows, documents and notes. Information from external sources can be a keystroke away from the business record with the OLR API.

The OLR System runs on IBM's z/OS platform.

Documentation for The OLR System

Version 4.0

Version 3.0

OnLine Help for IDMS

OnLine Help for IDMS adds pop-up help windows to IDMS-DC and ADS/O applications. With OnLine Help, documentation writers can publish user guides and help screens for IDMS applications. As information changes, it's automatically updated across the network.

Documentation for OnLine Help for IDMS

OLR menu